Repair/ Resizing

Repair/ Resizing

We offer repair and resizing service for most neji jewelry products. For repair requests, please send an email to neji.jewelry@gmail.com with title “Repair Request” or “Resizing Request.” Please include your name, shipping address, description of the item and a picture of the item that needs to be repaired or resized. All postage will be paid by the customer. We will reply within 5-10 business days with shipping instructions.

Repair/Resizing fees start from $40 and vary based on the material and items. Repair/resizing turnaround time is 4-8 weeks from the date we receive the item. If you are not sure about your ring size, you can purchase a reusable ring sizer from our store.